Go to the account settings in the app to update your personal information, payment details, or contact information.
Go to the account settings in the app to update your personal information, payment details, or contact information.
Contact our customer support through the app as soon as possible. We will help you get in touch with the driver to retrieve your belongings.
Yes, our app includes several safety features such as real-time tracking, driver ratings, and an emergency contact option. We also ensure that all drivers undergo thorough background checks.
You can contact customer support through the app by navigating to the help section or using the chat feature. You can also reach us via email or phone if those options are available.
After completing a ride, you will have the option to rate and review your driver. You can also provide general feedback through the app’s feedback form or customer support.
If your payment fails, check your payment method for any issues and try again. If the problem persists, contact customer support for assistance.
Open the app and enter your pick-up and drop-off locations. Select your preferred taxi type and confirm the booking. You will receive a notification with the driver’s details and estimated arrival time.
Currently, our app assigns drivers based on availability to ensure timely service. You cannot select a specific driver, but you can rate and review drivers after your ride.
You can pay using various methods, including credit/debit cards, mobile wallets, or cash, depending on the options available in your region. Payment details can be managed in the app’s payment settings.
You can cancel a ride through the app. However, cancellation fees may apply depending on how long it has been since the booking was made. Check the app’s cancellation policy for more details.
You can track your taxi in real-time through the app's map interface. Once the driver is on their way, you will see their location and estimated arrival time.
Our app operates in multiple cities. Check the app to see if your desired location is covered. If not, we may be expanding to new areas soon.
Enter your promo code during the booking process before confirming your ride. The discount will be applied to the total fare if the code is valid.